Terms and Conditions
Welcome to lipamdogomdogo.com. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
lipamdogomdogo.com is an online platform that allows customers in Kenya to purchase mobile phones, electronics and motorbikes through flexible installment payment plans. We partner with reputable financing institutions to provide affordable credit solutions.
2. Eligibility
To purchase on installment, you must:
- Be 18 years of age or older.
- Provide accurate personal details and identification.
- Agree to undergo verification by our financing partners.
- Commit to regular installment payments as agreed during checkout or registration.
We reserve the right to deny or cancel orders that do not meet these criteria.
3. Products and Pricing
We aim to display accurate product information, images, and pricing. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Prices shown include applicable taxes but exclude delivery or financing charges, which will be clearly indicated before checkout.
4. Payment Terms
Products purchased through our “Lipa Mdogo Mdogo” (Installment) plan are subject to:
- A down payment (where applicable).
- Scheduled weekly or monthly installments.
- Penalties for late or missed payments, as defined by the financing partner.
Ownership of the product remains with us or our partner until the final installment is completed.
5. Delivery
We offer delivery services within Kenya. Delivery timelines may vary depending on location and product availability. Delays caused by third-party courier services are beyond our control, but we strive to ensure prompt fulfillment.
6. Returns and Refunds
Products may be returned within 7 days if they are defective or not as described. To qualify for a return:
- The product must be in its original condition and packaging.
- Proof of purchase must be provided.
Refunds or replacements will be issued after inspection and approval. No returns are accepted for devices with physical damage not reported at the time of delivery.
7. User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate our terms or are used for fraudulent purposes.
8. Data Privacy
We collect and process personal data in accordance with our Privacy Policy. By using our website, you consent to this data collection and processing.
9. Intellectual Property
All content on this website – including images, logos, text, and software – is the property of lipamdogomdogo.com or its licensors and is protected by copyright laws. You may not reproduce, distribute, or exploit any content without our express written consent.
10. Limitation of Liability
We shall not be liable for any direct, indirect, or consequential damages arising out of the use or inability to use our website or products. This includes, but is not limited to, delays, service interruptions, or financial losses due to third-party financing arrangements.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Kenyan courts.
12. Changes to These Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page and will take effect immediately upon publication. Continued use of the website after changes means you accept the new terms.
Contact Us
If you have any questions or concerns about these Terms, please reach us through our website or email us at info@lipamdogomdogo.com.